Shipping policy
Thank you for shopping with ArtifyX Print, a brand of FUNOLO PTE. LTD.. We’re committed to delivering high-quality products efficiently and securely. Please review our shipping policy below for details on processing, delivery, and shipping fees.
I. USA-Based Manufacturer
For products shipped from our U.S.-based manufacturer, the following timelines apply for domestic orders. International shipments from this manufacturer may take 7–20 business days (excluding processing time).
| No. | Product | Processing Time | Standard Shipping | Premium Shipping | Expedited Shipping |
|---|---|---|---|---|---|
| 1 | T-Shirts | 2–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
| 2 | Hoodies | 2–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
| 3 | Sweaters | 2–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
| 4 | Ceramic Ornaments | 3–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
| 5 | Mugs | 3–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
| 6 | Tumblers | 3–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
| 7 | Canvas Bags | 3–5 business days | 7–10 business days | 3–5 business days | 1–3 business days |
II. Overseas Manufacturer
Products shipped from our overseas facilities have the following estimated processing and delivery times:
| No. | Product | Processing Time | Standard Shipping | Premium Shipping | Expedited Shipping |
|---|---|---|---|---|---|
| 1 | Custom Ornaments | 5–7 business days | 15–20 business days | 10–15 business days | 7–10 business days |
| 2 | Metal Signs | 5–7 business days | 15–20 business days | 10–15 business days | 7–10 business days |
| 3 | Decals | 5–7 business days | 15–20 business days | 10–15 business days | 7–10 business days |
| 4 | Classic Caps | 5–7 business days | 15–20 business days | 10–15 business days | 7–10 business days |
| 5 | Skinny Tumblers | 5–7 business days | 15–20 business days | 10–15 business days | 7–10 business days |
| 6 | Ugly Christmas Sweaters | 5–7 business days | 15–20 business days | 10–15 business days | 7–10 business days |
Important Notes
- Metal Signs: Oversized items may incur additional shipping fees.
- Address Accuracy: Please ensure your delivery address is correct. Expedited shipping is not available for PO Boxes.
- International Orders: Customs clearance may affect delivery times.
- Tracking: Tracking details will be emailed once your order ships.
- Delays: If your package is delayed, please contact us for assistance with a reshipment or refund.
Shipping Fees
| Shipping Method | Shipping Cost | Additional Charges |
|---|---|---|
| Standard Shipping | $6.50 | +$2 for larger items |
| Premium Shipping | $9.99 | +$5 for remote areas |
FAQs
1. Do you deliver internationally?
Yes! We offer worldwide shipping. Local taxes, duties, and customs fees may apply depending on your location.
2. Are there shipping restrictions?
We do not ship to APO/FPO addresses. Expedited shipping is unavailable for PO Boxes.
3. What if my order is delayed?
If your order has not arrived within 30 days for clothing or 45 days for other products, contact us for a replacement or refund.
4. Can I ship to multiple addresses?
Unfortunately, each order can only be shipped to one address. Please place separate orders for different destinations.
5. How do I return an item?
Visit our Return & Refund Policy for detailed instructions.
Need Help?
If you have any questions about your shipment or tracking, reach out to our support team:
Email: support@artifyxprint.com
Thank You
Thank you for choosing ArtifyX Print. We’re committed to providing a smooth, secure, and reliable delivery experience for every order.
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